Effective Date: 1st February 2025

At Tourist to Traveller (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.touristtotraveller.com) (“the Site”). We are committed to complying with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the General Data Protection Regulation (GDPR) for users accessing our site from the European Economic Area (EEA).

By using this Site, you consent to the practices outlined in this Privacy Policy.

1. What Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Contact Information: Name, email address, phone number, mailing address.

• Demographic Information: Age, gender, preferences, and interests.

• Payment Information: If you make purchases through the Site (e.g., eBooks, courses), we may collect payment details via secure third-party payment processors (we do not store your financial information).

• User-Generated Content: Comments, feedback, reviews, and other content you submit.

• Technical Information: IP address, browser type, operating system, referring URLs, and usage data through cookies and analytics tools.

2. How We Collect Personal Information

We collect personal information through various methods, including:

• When you subscribe to our newsletter

• When you contact us via forms, comments, or email

• When you download a resource

• When you make a purchase or booking

• Through cookies and similar tracking technologies when you browse the Site

• Through third-party tools like Google Analytics, social media platforms, and affiliate links

3. Why We Collect Your Personal Information

We collect, use, and disclose your personal information to:

• Provide, operate, and improve our services

• Respond to your inquiries and provide customer support

• Send newsletters, updates, promotional materials, and marketing communications (with your consent)

• Personalise your experience on the Site

• Process transactions securely

• Comply with legal obligations

You can opt out of marketing communications at any time by following the unsubscribe link in our emails.

4. Legal Basis for Processing Personal Data (GDPR Compliance)

If you are located in the EEA, we process your personal data under the following legal bases:

• Consent: When you have given clear consent for us to process your personal data for specific purposes (e.g., newsletter subscriptions).

• Contractual Necessity: When processing is necessary to fulfill a contract with you (e.g., processing purchases).

• Legal Obligation: When processing is required to comply with legal obligations.

• Legitimate Interests: When processing is necessary for our legitimate business interests, provided your rights and freedoms do not override those interests (e.g., site analytics, improving our services).

You have the right to withdraw your consent at any time where consent is the legal basis for processing.

5. Disclosure of Personal Information

We will not sell or rent your personal information to third parties. However, we may disclose your information to:

• Service Providers: Third-party companies that help us operate the Site, process payments, manage emails, or analyse data (e.g., website hosting providers, email marketing platforms like Mailchimp, Google Analytics).

• Legal Obligations: Where required by law, regulation, or legal process.

• Business Transfers: In the event of a business sale, merger, or transfer, your information may be transferred as part of the business assets.

We ensure that third-party service providers comply with privacy obligations equivalent to those under Australian and EU law.

6. International Data Transfers

Your information may be transferred to and processed in countries outside the EEA, including Australia. When we transfer personal data internationally, we take appropriate measures to ensure your data is protected, such as:

• Using standard contractual clauses approved by the European Commission

• Ensuring third-party service providers comply with GDPR requirements

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve website functionality and performance

• Analyse website traffic and user behaviour

• Provide personalised content and advertising

You can manage or disable cookies through your browser settings. EEA users will be presented with a cookie consent banner to manage preferences in compliance with GDPR.

8. Security of Your Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure servers, encryption, and trusted third-party service providers.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Rights Under the GDPR

If you are an EEA resident, you have the following rights regarding your personal data:

• Right to Access: Request access to the personal data we hold about you.

• Right to Rectification: Request correction of inaccurate or incomplete data.

• Right to Erasure (Right to Be Forgotten): Request the deletion of your personal data under certain conditions.

• Right to Restrict Processing: Request that we restrict the processing of your data in certain circumstances.

• Right to Data Portability: Request to receive your data in a structured, commonly used, and machine-readable format.

• Right to Object: Object to the processing of your personal data where processing is based on legitimate interests or direct marketing.

• Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at hello@touristtotraveller.com. We may require verification of your identity before processing your request.

10. Privacy Rights for Australian Residents

Under the Privacy Act 1988 (Cth), you have the right to:

• Know why your personal information is being collected and how it will be used

• Access your personal information

• Correct your personal information

• Make a complaint if you believe your privacy has been breached

11. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies when you visit them.

12. Children’s Privacy

Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received information from a minor without parental consent, we will delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The “Effective Date” at the top of this page indicates when the latest version was published. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

14. How to Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us at:

Email: hello@touristtotraveller.com